Privacy policy

Last updated: June 22, 2026

At Fashion Brands, the trading name of Moby-SIM d.o.o., we respect your privacy and are fully committed to protecting your personal data in accordance with all applicable data protection laws worldwide, including the EU General Data Protection Regulation (GDPR) and other relevant national and international regulations.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase on Fashion-Brands.store (the “Site”). By using our Site, you agree to the practices described in this policy.

1. COMPANY INFORMATION

Moby-SIM d.o.o. Poslovni centar 96, Via Mall bb, 72250 Vitez, Bosnia and Herzegovina Company ID: 4236815010009 | Tax code: 236815010009

Email: info@fashion-brands.store

2. INFORMATION WE COLLECT

We collect the following categories of personal data:

Contact and Account Information (name, email, phone number, shipping/billing address)
Order and Transaction Data (purchased items, payment details — processed securely via Monri WebPay)
Technical and Usage Data (IP address, browser type, device information, cookies, browsing behaviour)
Marketing and Communication Data (preferences, newsletter subscriptions, customer support interactions)
Authentication and Security Data (login credentials, fraud prevention data)

3. HOW WE USE YOUR INFORMATION

We use your personal data to:

Process and fulfil your orders
Provide customer support and communicate with you
Improve our website and personalise your experience
Send marketing communications (only with your consent or where permitted by law)
Comply with legal obligations and prevent fraud
Conduct analytics and improve our services

4. LEGAL BASIS FOR PROCESSING (GDPR)

For users in the European Union, we rely on the following legal bases:

Performance of a contract (processing orders)
Legitimate interests (fraud prevention, website improvement)
Your consent (marketing, non-essential cookies)
Legal obligations (tax, accounting, consumer protection laws)

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your experience. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy or use the Cookie Preferences tool available on our website.

You can manage your cookie preferences at any time through the cookie banner or by contacting us.

6. SHARING OF PERSONAL DATA

We may share your personal data with:

Payment service providers (Monri WebPay)
Shipping and logistics partners (DHL, FedEx, etc.)
Analytics and marketing service providers (with appropriate safeguards)
Legal authorities when required by law

We do not sell your personal data to third parties.

7. INTERNATIONAL DATA TRANSFERS

As our company is based in Bosnia and Herzegovina, your data may be transferred to and processed in the European Union, United States, or other countries. We ensure appropriate safeguards are in place for such transfers.

8. YOUR PRIVACY RIGHTS

At Fashion Brands, we respect your privacy rights and provide easy ways to exercise them depending on your location:

Privacy Request Pages

Europe (GDPR) - GDPR Privacy Requests
United States - US Privacy Rights
United States - Do Not Sell or Share My Personal Information
Canada - Canadian Privacy Rights (PIPEDA)
Australia & New Zealand - Privacy Rights
Brazil - LGPD Privacy Rights
Japan - Privacy Rights
Thailand - PDPA Privacy Rights
South Africa - POPIA Privacy Requests
Rest of the World - Personal Data Requests

You have the right to access, correct, delete, restrict processing, or object to the processing of your personal data. We will respond to your request within the legally required timeframe.

9. DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal data, including TLS encryption, secure payment processing (PCI DSS Level 1), and regular security reviews.

10. DATA RETENTION

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the new “Last updated” date.

12. CONTACT US

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Moby-SIM d.o.o.
Poslovni centar 96, Via Mall bb, 72250 Vitez, Bosnia and Herzegovina
Tel / WhatsApp: +387 63 364 281
Email: info@fashion-brands.store